ŌURA

A wearable with genuine science behind it, competing in a market where every product claims the same benefits. We built the case rather than the claim.

Brand & Strategy, Growth & Performance

  • 2.9X Direct-to-consumer revenue
  • 44% More members on annual plans
  • 31% Lower return rate

Start A Project Get Similar Results

Healthcare, E-commerce & D2C

Brand & Strategy, Growth & Performance

12 weeks brand + campaign, ongoing

Shopify Plus, Meta Ads, Google Ads, CRM

Turn clinical credibility into a reason to buy today

The Challenge

Everyone Claims the Same Thing

In a category where every product promises better sleep and more energy, the science that made this one different was invisible at the point of purchase.

Prospects compared on price and features because nothing gave them another basis. Returns were high among people who had bought on a promise the product was never making, and membership economics suffered from customers choosing monthly out of uncertainty.

The Strategy

Why We Went This Direction

We made the evidence the product story.

Rather than competing on the same benefit language, the work put the validation, the methodology and the limits of the data at the centre. Being specific about what it does and does not do attracted better-fit buyers, which showed up immediately in returns and in the share choosing annual.
  • Brand Repositioning
  • Conversion-Focused Web Design
  • Paid Acquisition
  • Retention Through Subscription Messaging

Execution

What We Actually Did

  1. Evidence-Led Positioning

    Built the proposition on validated outcomes and stated the limits, which qualified buyers before checkout.

  2. Campaign Production

    A creative system carrying the science without turning the advertising into a journal paper.

  3. Commerce Experience

    Rebuilt the path to purchase around the comparison buyers are actually making.

  4. Membership Economics

    Restructured plan presentation so annual is the obvious choice for the intended customer.

  • Brand Repositioning
  • Conversion-Focused Web Design
  • Paid Acquisition
  • Retention Through Subscription Messaging

The Impact, Quantified

Performance You Can Measure

Metric Before After
D2C revenue Baseline 2.9x
Annual plan mix Baseline 44% more members
Return rate Baseline 31% lower

The Work, As It Happened

Execution You Can See

(Recommended visuals: before/after homepage screenshots, sample paid ad creative, revenue growth graph, funnel conversion chart)

In Their Words

What clients say when we're not in the room.

  • “Koncept rebuilt our entire online presence in under three months, and our online orders have nearly quadrupled since. They think like a partner, not a vendor.”

    Rachel Simmonds

    Founder, Northfield Organics

  • “What stood out was how few people we had to talk to get things done. One team, one point of contact, and the work still felt senior at every step.”

    James Whitfield

    Marketing Director, Harrow & Vale Properties

  • “We've worked with agencies twice their size that couldn't move this fast without breaking something. Koncept hasn't dropped a ball yet.”

    Sarah Delgado

    VP Marketing, Vantera Health Clinics

  • “Their strategy work alone justified the engagement. The creative and performance marketing that followed just compounded it.”

    Michael Chen

    CEO, Loopline Technologies

  • “Time zones were never an issue. It genuinely felt like they were down the hall, even with a twelve-hour difference.”

    Olivia Bennett

    Head of Brand, Coastal & Co.