Feeld — Identity

The identity system underneath the repositioning — built to hold a direct proposition across app, campaign and editorial without softening at the edges.

Brand & Strategy

  • 1 System across app, web and campaign
  • 68% Faster creative turnaround
  • 3.4X Recall in brand testing

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Technology & SaaS, Lifestyle

Brand & Strategy

9 weeks

iOS, Android, Web, Print

One identity that holds its nerve everywhere it appears

The Challenge

A Brand That Changed With the Room

The identity had been adapted so often for different contexts that no two touchpoints looked related.

Every campaign started with a debate about what the brand was allowed to say and look like. Production was slow because nothing was settled, and recall testing showed people could not connect the advertising to the product they used.

The Strategy

Why We Went This Direction

We settled the arguments in the system rather than per campaign.

The identity was rebuilt with the difficult decisions made once and documented — where the line sits, what the voice does under pressure, how it behaves in a context that would rather it did not exist. That turned creative production from negotiation into execution.
  • Brand Repositioning
  • Conversion-Focused Web Design
  • Paid Acquisition
  • Retention Through Subscription Messaging

Execution

What We Actually Did

  1. Identity System

    Type, colour, image direction and motion, built to survive contexts that resist the brand.

  2. Voice Framework

    The positions the brand takes and the language it uses, decided once.

  3. Component Library

    Shared assets across app, web and campaign, so production starts from something.

  4. Governance

    Documentation that answers the recurring questions without a meeting.

  • Brand Repositioning
  • Conversion-Focused Web Design
  • Paid Acquisition
  • Retention Through Subscription Messaging

The Impact, Quantified

Performance You Can Measure

Metric Before After
Creative turnaround Baseline 68% faster
Brand recall Baseline 3.4x in testing
Identity variants 5 in circulation 1 system

The Work, As It Happened

Execution You Can See

(Recommended visuals: before/after homepage screenshots, sample paid ad creative, revenue growth graph, funnel conversion chart)

In Their Words

What clients say when we're not in the room.

  • “Koncept rebuilt our entire online presence in under three months, and our online orders have nearly quadrupled since. They think like a partner, not a vendor.”

    Rachel Simmonds

    Founder, Northfield Organics

  • “What stood out was how few people we had to talk to get things done. One team, one point of contact, and the work still felt senior at every step.”

    James Whitfield

    Marketing Director, Harrow & Vale Properties

  • “We've worked with agencies twice their size that couldn't move this fast without breaking something. Koncept hasn't dropped a ball yet.”

    Sarah Delgado

    VP Marketing, Vantera Health Clinics

  • “Their strategy work alone justified the engagement. The creative and performance marketing that followed just compounded it.”

    Michael Chen

    CEO, Loopline Technologies

  • “Time zones were never an issue. It genuinely felt like they were down the hall, even with a twelve-hour difference.”

    Olivia Bennett

    Head of Brand, Coastal & Co.